# 9. In-Viewing Settings

In this section we explain settings within virtual viewings, including joining a call for both agents and guests, how the in-viewing features work and how to end a call.

Virtual viewings can be accessed through all internet browsers except Internet Explorer. IE is no longer supported by Microsoft and cannot be used to access the AgentView platform.


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.agent-view.com/8.-in-viewing-settings.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
