Agent View User Guide
  • Your Guide to AGENT VIEW
  • 1. Platform Overview
    • 1.1 Matterport Guided Virtual Viewings
    • 1.2 Matterport Lead Generation Tools
    • 1.3 Matterport Visitor Analytics Tools
  • 2. Sign-Up
  • 3. Log-In Process
  • 4. Main Menu Navigation
    • 4.1. Company Settings
    • 4.2. My Settings
    • 4.3. Subscription Plan
    • 4.4 Users Profile
    • 4.5 Users
    • 4.6 Spaces
    • 4.7 Viewings
    • 4.8 Insights
  • 5 Manage Users
    • 5.1 Add a New User
    • 5.2 Edit User
    • 5.3 Delete User
  • 6. Manage Spaces
    • 6.1 Add A New Property
    • 6.2 Edit A Space
    • 6.3 Delete A Space
  • 7. Viewings
    • 7.1 Schedule A New Viewing
    • 7.2 Edit A Viewing
    • 7.3 Delete A Viewing
    • 7.4 Reassigning Viewings
  • 8. Recordings
  • 9. In-Viewing Settings
    • 9.1 Join A Virtual Viewing
    • 9.2 In-Viewing Features
    • 9.3 Leave A Viewing
  • 10. Unaccompanied Viewings
    • 10.1 Simple Virtual Tours and Single Page Property Site Links
  • 11.Open House Self Registration
  • 12. Operating System and Hardware
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  1. 5 Manage Users

5.2 Edit User

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Last updated 3 years ago

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To edit a user, in the Manage Your Users menu, by each user’s name, there is a grey Edit icon.

Click on the grey Edit icon to access the Edit User menu.

This menu will allow you to change the name, role, and profile picture. The username and email address cannot be changed. If an email address needs to be changed the user profile will need to be set up again.

An admin also has the option to reset passwords for agents with the green reset password button.