Agent View User Guide
  • Your Guide to AGENT VIEW
  • 1. Platform Overview
    • 1.1 Matterport Guided Virtual Viewings
    • 1.2 Matterport Lead Generation Tools
    • 1.3 Matterport Visitor Analytics Tools
  • 2. Sign-Up
  • 3. Log-In Process
  • 4. Main Menu Navigation
    • 4.1. Company Settings
    • 4.2. My Settings
    • 4.3. Subscription Plan
    • 4.4 Users Profile
    • 4.5 Users
    • 4.6 Spaces
    • 4.7 Viewings
    • 4.8 Insights
  • 5 Manage Users
    • 5.1 Add a New User
    • 5.2 Edit User
    • 5.3 Delete User
  • 6. Manage Spaces
    • 6.1 Add A New Property
    • 6.2 Edit A Space
    • 6.3 Delete A Space
  • 7. Viewings
    • 7.1 Schedule A New Viewing
    • 7.2 Edit A Viewing
    • 7.3 Delete A Viewing
    • 7.4 Reassigning Viewings
  • 8. Recordings
  • 9. In-Viewing Settings
    • 9.1 Join A Virtual Viewing
    • 9.2 In-Viewing Features
    • 9.3 Leave A Viewing
  • 10. Unaccompanied Viewings
    • 10.1 Simple Virtual Tours and Single Page Property Site Links
  • 11.Open House Self Registration
  • 12. Operating System and Hardware
Powered by GitBook
On this page

Was this helpful?

  1. 5 Manage Users

5.3 Delete User

Previous5.2 Edit UserNext6. Manage Spaces

Last updated 2 years ago

Was this helpful?

To delete a user, click on the red bin icon in the Manage Users menu by that user’s name.

You cannot delete users with open scheduled viewings. If a user does have open scheduled viewings they will need to be reassigned to another agent before that user can be deleted.

Once viewings have been reassigned or there are no open viewings associated with the user, a screen prompt will next appear asking if you are sure that you want to delete that user. By clicking the red Confirm Delete button will delete the user.