Agent View User Guide
  • Your Guide to AGENT VIEW
  • 1. Platform Overview
    • 1.1 Matterport Guided Virtual Viewings
    • 1.2 Matterport Lead Generation Tools
    • 1.3 Matterport Visitor Analytics Tools
  • 2. Sign-Up
  • 3. Log-In Process
  • 4. Main Menu Navigation
    • 4.1. Company Settings
    • 4.2. My Settings
    • 4.3. Subscription Plan
    • 4.4 Users Profile
    • 4.5 Users
    • 4.6 Spaces
    • 4.7 Viewings
    • 4.8 Insights
  • 5 Manage Users
    • 5.1 Add a New User
    • 5.2 Edit User
    • 5.3 Delete User
  • 6. Manage Spaces
    • 6.1 Add A New Property
    • 6.2 Edit A Space
    • 6.3 Delete A Space
  • 7. Viewings
    • 7.1 Schedule A New Viewing
    • 7.2 Edit A Viewing
    • 7.3 Delete A Viewing
    • 7.4 Reassigning Viewings
  • 8. Recordings
  • 9. In-Viewing Settings
    • 9.1 Join A Virtual Viewing
    • 9.2 In-Viewing Features
    • 9.3 Leave A Viewing
  • 10. Unaccompanied Viewings
    • 10.1 Simple Virtual Tours and Single Page Property Site Links
  • 11.Open House Self Registration
  • 12. Operating System and Hardware
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  1. 7. Viewings

7.4 Reassigning Viewings

Previous7.3 Delete A ViewingNext8. Recordings

Last updated 2 years ago

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Admin users can reassign agents for scheduled viewings by selecting All Viewings under the Viewings tab.

Select the pen icon next to the property viewing that needs reassigning to go to the Edit Schedule Viewing screen.

In Edit Scheduled Viewing click on Edit Agent to access the Change Viewing Agent screen.

On the Change Viewing Agent screen, you can now re-assign the scheduled viewing to a new agent.

By default all participants will be notified of the change of agent, with attendees receiving an updated email invite notification. Affected agents will also be notified by email.